Happy Customers
Dimensional Insight provides just about what
every organization needs, a solution to better understand
the business and market in which they operate. From healthcare
to sales and manufacturing, are some business cases from organizations
that made the decision to dig deep into their data and discover
what they don't know about their customers, markets, and products.
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Customer Testimonials:
“Their
Proof of Concept program allowed us to see our data in their system.
Immediately we saw the value.” - Martha Sullivan, Director
of Information Services, Harrison Memorial Hospital
“The
Diver Solution is easier to use than any of the other Business Intelligence
tools we have tried.” - Milt Goldwasser, CIO, Copley Press
“Implementation
went very fast ... for the first time we had visibility into the
data, and could do any analysis needed.” - Elaine Ritchie,
Director of IS, New Balance
“As
long as users have some PC knowledge, and they know how to double-click
a mouse, they can easily use this tool.” - Mike Brockway, Director
of Enterprise Services, Southern Wine & Spirits
Your Industry:
Sales and Marketing
Many companies around the world use Dimensional Insight's business intelligence
software products and applications to track their marketing and sales
activities. The types of analyses that are performed include salesperson
performance, customer profiling, campaign tracking, lost business reporting,
brand analysis, geographical territory mapping, account assignment analysis,
sales forecasting, and many more. The following companies have provided
us with profiles that detail their experience in a sales and marketing
environment.
| EMC |
Provided the ability to seamlessly
integrate data from multiple enterprise data stores into a
single dashboard.
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| CIGNA |
CIGNA Corporation, based in Philadelphia,
PA, is a leading international provider of insurance and related
products with assets in excess of $91 billion. They faced
formidable challenges; getting data directly to analysts at
their desktops, enabling them to ask ad hoc questions, getting
immediate answers, and make timely investment decisions on
critical investment factors without waiting days or weeks
for written reports.
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| DuPont |
The project goal was to provide
financial analysts with integrated tools to examine the profitability
of product sales in North America.
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| Dr. Martens |
Due to recent growth, Dr. Martens
found itself unable to keep up with the data reporting and
analysis needs of its sales and support staff. Salespeople
waited days for reports on their customers' activity.
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| Maytag |
In the past, we were sending thousands of
pages of paper reports per year to each region. It was tedious
for us to get detailed information on a customer from those
reports, and unreasonable to carry them when visiting a customer
site.
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| Benetton |
As the company expanded, they knew they needed
something that was flexible enough to fulfill different reporting
requirements, and also allow BSS to look at all corporate
data in a consistentformat.
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Healthcare
Dimensional Insight's Diver Solution empowers executives and managers
at hospitals and managed care organizations to make higher quality and
more timely decisions by providing the right information at the right
time to the right people.
Diver allows hospitals to:
Increase patient satisfaction by reacting faster to improve service
and response.
Reduce operating costs by identifying inefficiencies within operating
groups.
Increase revenues by highlighting profitable procedures and reimbursement
problems.
Continually improve efficiency, as decision support teams will be able
to spend more time acting on information, and less time on routine data
collection and report generation.
Diver allows managedcare organizations to:
Identify poor performance and encourage improvement
Discover and analyze inefficient drug prescription and usage
Ensure adherence to disease management standards
Compare performance on readmissions, mortality, or a host of other
acute care metrics
Track patient satisfaction and PCP patient retention
Create a self-service portal for members, employers, physicians
and other external stakeholders
| BayCare Health |
In 2002, BayCare Health System had a simple
objective: To cut the time needed to perform angioplasty
("PTCA") on a heart attack patient to 90 minutes
or less . In 2002, the median time - the "Door-to-Inflation"
time - for BayCare to perform angioplasty was 143 minutes.
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| Lee Memorial
Health Systems |
...senior executives at LMHS have an ongoing
initiative to increase patient satisfaction, the key driver
of profit margins, enabling them to give back more to their
community.
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Manufacturing
Manufacturers and distributors are making Dimensional Insight their
standard business intelligence solution. Companies use DI's technology
to fulfill the information needs of plant management, production
supervisiors, IT/IS professionals, finance managers, and corporate
executives. With DI's solution, requests for answers that were previously
unavailable or took weeks to generate are now easily obtained by
end users in a matter of seconds. Yield analysis, waste control,
operator/shift performance, and quality control metrics can all
be accessed through one easy-to-use interface.
| Altera |
Complex queries would take up to fifteen
minutes. Users were frustrated. And making changes was so
complicated that we often had to use the vendor's consultants
to do the work, making the system very expensive to maintain.
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| Florida
Natural |
We use DI Solution and DI-Diver to keep
track of and analyze efficiency, revenue, and expense throughout
the company.
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| Allied
Telesyn |
Because of DI-Diver's success throughout
the company, Allied Telesyn has recently upgraded to DI
Solution, Dimensional Insight's powerful multidimensional
software package designed to transform massive amounts of
data for secure access and intuitive analysis.
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Suppliers / Distributors / Retailers
Suppliers,distributors, and retailers worldwide use DI's technology
to target opportunities, track performance, and increase profits.
Navigating through data with DI-ProDiver is simple for non-technical
users, enabling decision-makers across all functional areas of a
corporation to access data quickly and intuitively. Dimensional
Insight helps these vertical organizations to capture and process
data that can be leveraged to improve planning, monitor results,
analyze, anticipate custome changes, and mine customer opportunities.
With DI-ProDiver, brand managers analyze daily brand performance
by product, customer, and location. The sales force has easy visibility
to lost sales, promotion/quota tracking, and best/worst performing
products. Customers are able to see their own purchasing history
and promotional opportunities, which allows sales reps to grow and
retain accounts more effectively.
| Standard Beverage Corporation |
DI-Diver is very good at empowering other
people in the organization that don't have programming skills,
but have accounting skills, or sales skills - whatever the
variety of talents are that people bring into the organization.
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| Southern
Wine and Spirits |
As a very decentralized operation, one of
the biggest challenges SWS faced was being able to pull
together timely information from all of our selling divisions
for our Corporate Offices
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| Banfi Vintners |
A common dilemma with the prior reporting
system was the inability to access detailed levels of information
with one query.
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